Privacy Policy
Last Updated: 31 October 2026
1. Introduction
Welcome to Sher-e-Punjab.
We take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process and protect your personal information when you visit our website or contact us.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.
2. Data Controller
The controller responsible for processing personal data on this website is:
Business Name: Sher-e-Punjab
Address: Rote Straße 11, 37073 Göttingen, Germany
Phone: +49 551 90047705
Email: Sher-e-Punjab.restaurant26@gmail.com
3. Personal Data We Collect
Depending on how you use our website, we may collect the following information:
- Name and contact details.
- Email address and telephone number.
- Information submitted through contact or reservation forms.
- Messages and enquiries sent to us.
- Technical information, such as IP address, browser type, device information and access times.
- Cookie preferences and consent information.
We only collect personal information that is necessary for the relevant purpose.
4. How We Use Your Personal Data
We may use your information for the following purposes:
- Responding to customer enquiries.
- Processing table reservations, where available.
- Communicating with customers.
- Maintaining and improving our website.
- Ensuring website security and functionality.
- Complying with legal obligations.
- Managing cookie preferences and consent.
We do not use personal data for purposes unrelated to the reasons for which it was collected unless permitted by law.
5. Legal Basis for Processing
We process personal data based on the following legal grounds under Article 6 GDPR, where applicable:
- Consent (Article 6(1)(a)): When you voluntarily consent to a particular form of data processing.
- Contract (Article 6(1)(b)): When processing is necessary to fulfil a reservation or service request.
- Legal obligation (Article 6(1)(c)): When processing is required by applicable law.
- Legitimate interests (Article 6(1)(f)): When processing is necessary for website security, administration or other legitimate business interests, provided your rights are respected.
6. Contact Forms and Email Communication
When you contact us through a contact form or email, we process the information you provide, including your name, email address, telephone number and message.
We use this information solely to respond to your enquiry and handle your request.
Your information will not be shared with third parties unless necessary to process your request, required by law or permitted under applicable data protection regulations.
7. Reservations and Customer Enquiries
Customers can make table reservations at Sher-e-Punjab through our online reservation system or by contacting the restaurant directly.
To process reservations, we may collect personal information such as your name, contact details, preferred date, time and number of guests.
The online reservation system is managed by Sher-e-Punjab. Reservation information is used to manage bookings, confirm reservations and communicate with customers.
This information is processed in accordance with applicable data protection laws.
8. Cookies and Consent Management
Our website uses cookies and similar technologies to ensure proper functionality, remember preferences and improve the visitor experience.
We use the CookieYes plugin to manage cookie consent and visitors' cookie preferences.
Cookies may include:
- Essential cookies: Necessary for the basic operation and security of the website.
- Functional cookies: Used to remember visitor preferences.
- Analytics cookies: Used to understand how visitors interact with the website, where enabled.
- Marketing cookies: Used for advertising and tracking purposes, where enabled.
Non-essential cookies and technologies are activated only in accordance with the visitor's consent where required by law.
You can change or withdraw your cookie consent at any time through the cookie settings available on our website.
9. Third-Party Services
Our website uses certain third-party services and tools to provide website functionality and improve the visitor experience.
Website Hosting – Hostinger
Our website is hosted by Hostinger. Website information and data submitted through our website may be stored on Hostinger's hosting infrastructure.
Online Ordering – RestoPress
We use the RestoPress plugin to provide online food ordering services through our website.
When customers place an order, we may collect their name, phone number, email address, delivery address and order details.
The online ordering system is managed by Sher-e-Punjab. Customer information is used to process orders, arrange delivery or collection and communicate with customers.
Table Reservation System
We provide an online reservation system managed by Sher-e-Punjab. Customers may provide their name, contact details, preferred reservation date, time and number of guests to make a booking.
This information is used to manage and confirm reservations and communicate with customers.
Google Maps
Our website uses Google Maps to display the location of our restaurant. When visitors load or interact with the map, certain information, such as their IP address, may be transmitted to Google.
Cookie Consent – CookieYes
We use CookieYes to manage cookie consent and visitors' cookie preferences on our website.
Third-party services may process certain information in accordance with their own privacy policies and applicable data protection laws.
10. Social Media
Our website may contain links to our social media profiles.
When you visit these platforms through external links, the privacy policies and data-processing practices of the respective platforms apply.
We have no control over how these external platforms process personal information.
11. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to meet legal retention requirements.
Once the relevant purpose has been fulfilled and no legal retention obligation remains, personal data will be deleted or anonymised in accordance with applicable law.
12. Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of electronic transmission or storage can guarantee complete security.
13. Your Rights Under GDPR
Under the GDPR, you have the following rights, subject to applicable legal conditions:
- Right of access: You can request information about the personal data we process about you.
- Right to rectification: You can request correction of inaccurate or incomplete information.
- Right to erasure: You can request deletion of your personal data where legally permitted.
- Right to restriction: You can request restriction of certain processing activities.
- Right to data portability: You can request your personal data in a commonly used, machine-readable format where applicable.
- Right to object: You can object to certain types of data processing.
- Right to withdraw consent: You can withdraw previously given consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
14. Right to Lodge a Complaint
If you believe that your personal data has been processed in violation of applicable data protection laws, you have the right to lodge a complaint with a competent data protection supervisory authority.
For businesses located in Göttingen, the competent authority may be:
The State Commissioner for Data Protection of Lower Saxony (Landesbeauftragte für den Datenschutz Niedersachsen).
Official website: https://www.lfd.niedersachsen.de/
15. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy whenever necessary to reflect changes in our website, services or legal requirements.
The latest version will always be available on this page, together with its updated date.
16. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us:
Sher-e-Punjab
Rote Straße 11
37073 Göttingen, Germany
Phone: +49 551 90047705
Email: Sher-e-Punjab.restaurant26@gmail.com